19 & 20 September 2023

Paris, France

Thank you to our attendees, speakers and partners for your support throughout the
2023 TechXchange: Banking & Financial Services!

Accelerate change.
Build a resilient future. 

Since 2022, amidst substantial economic, societal, and geopolitical shifts, there were remarkable displays of digital perseverance and resilience. Banking and financial services institutions navigated these challenges by adopting responsible growth strategies and leveraged their digital infrastructure to thrive in the first phase of a post-pandemic world. 

With 2024 fast approaching, the goalposts are moving significantly. Balancing cost and innovation, and placing the right bets, will determine a new set of marketplace winners.

As the market leader, ISG advises 50% of large transactions globally. Our advisors will be on hand to give insights to help attendees navigate change. The practical insights and strategy that will provided at the TechXchange: Banking & Financial Services will focus on three core themes: Organisational Change Management, Cybersecurity & Compliance and Customer Experience. 

What You'll Discover

Organisational Change Management: Infrastructure & Employee Journey

Discover how to harness change management tools and integrate them into digital and human applications.

Cybersecurity & Compliance: Critical Elements of Trust, Security & Privacy

Banking and financial services is an industry based on trust. Security and privacy are absolutely critical and institutions must overcome complex regulations in order to deliver better experiences and mitigate risk.

Customer Experience: Employing Data & Automation

Unlock the value of data, automation and artificial intelligence to differentiate your services, and provide seamless, personalised customer experiences.

Agenda At-a-Glance

19 September 2023

12:30 PM

Registration & Lunch

1:30 PM

General Sessions

3:10 PM

Networking Break & Innovation Labs

3:30 PM

General Sessions

6:15 PM

Reception & Dinner

20 September 2023

9:00 AM

General Sessions

10:40 AM

Networking Break & Innovation Labs

11:00 AM

General Sessions

12:40 PM

Lunch with Networking Table Topics

1:30 PM

General Sessions

4:00 PM

Closing Reception

Why Attend an ISG Event?

When you make a strategic business investment, you expect exceptional ROI. The same should go for your technology conference experience. 

ISG events deliver innovative yet practical ideas and insights from thought leaders who have decades of experience in the field. We don’t just study or theorize; we have lived it

Bringing together these ISG thought leaders with industry visionaries and your most engaged peers in an intimate setting, every ISG event dives deep into the next game-changing opportunity for your business. It’s an experience you won’t want—and can’t afford—to miss.

We seek out a diverse roster of keynote speakers to share their lessons learned from building and scaling connected transformation initiatives. 

Hear a 360-degree view from the advisors, practitioners and technology providers who are living the strategy day in, and day out. 

Get hands-on with the technology that is shaping the future of business in our immersive innovation labs. 


The latest thinking, ideas and opinions from ISG on the insurance transformation. 

Have a Question? 

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